USA Stile schools impacted - temporary data access issues

Incident Report for Stile Education

Resolved

We've resolved the issues we've been having. If you're still noticing something not quite right, please contact our support team on support@stileeducation.com
Posted Feb 03, 2026 - 10:27 AEDT

Update

Further fixes have been implemented and we continue to monitor for new reports of related issues.
Posted Feb 02, 2026 - 15:26 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2026 - 11:38 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Jan 12, 2026 - 11:38 AEDT

Identified

We are continuing to investigate the errors reported by teachers in the U.S.
Posted Jan 08, 2026 - 17:05 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 08, 2026 - 12:01 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Jan 07, 2026 - 08:15 AEDT

Identified

Server maintenance for US schools has resulted in some unexpected data access issues.

You may experience issues doing the following in Stile if you are at a school in the United States:
- Lessons created in the past 24 hours may be intermittently unavailable, resulting in 404 "Uh oh!" errors;
- Difficulty enrolling teachers or students to subjects;
- Lessons released to students may still result in 403 "Permission denied" errors when trying to access;
- "Uh oh!" error when trying to link a lesson in Canvas.

We are working to resolve these issues and restore access to all data.

Experiencing an issue not on this list? Please contact our support team on support@stileeducation.com.
Posted Jan 07, 2026 - 06:57 AEDT
This incident affected: Teacher activities (Adding students, Copying from the library, Markbook, Releasing/Hiding lessons), Student activities (Accessing and completing lessons), and Everyone (Uploading files, Accessing Stile X resources on the web).